Context HelpIf you lose your way inside our web hosting Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A context menu will open. It comprises thorough info about all the actions that you can perform on the given page. Each popup shows up on the very same page so that you can swiftly get back to your work.
Video TutorialsWe have a rich range of educational videos clarifying how to use our web hosting Control Panel. They're intended for those of you who want to see how things are getting done rather than only reading articles. Thus, everyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step how-to videos.
F.A.Q.If you can't discover the answer you need, take a glimpse at our comprehensive FAQ section, which contains questions asked by actual customers and provides practical solutions. We frequently "revamp" our Frequently Asked Questions database with new entries in an attempt to cover all the innovations and new additions to our web hosting platform.
Ticketing SystemIf you still can't discover the solution you are looking for in the FAQ section either, you can get in touch with our great team of customer support engineers available 24x7x365 and eager to help you with any question. Each support ticket you submit will be answered within sixty minutes (the average support ticket response time being approximately twenty mins), so you will not have to wait a long time to get an answer to your question.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 142510
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com